Privacy Policy

Processing of visitors’ and users’ personal data

www.clavem.lu is a website of Clavem (headquartered at 7, rue Prince Henri L-7727 Colmar-Berg Luxembourg).

Clavem is committed to ensuring that the collection and processing of your data, carried out from the www.clavem.lu website, complies with the General Data Protection Regulation (GDPR), adopted by the European Parliament on April 14, 2016 (Regulation No. 2016/769).

For any information or to exercise your rights regarding the processing of personal data managed by Clavem you can send your request via:

– e-mail: contact@clavem.lu – signed letter accompanied by a copy of an identity document to the following address: Clavem – 7, rue Prince Henri L-7727 Colmar-Berg Luxembourg

Forms and information requests

The personal data that the user communicates when sending a form or a request for information is only processed by Clavem in order to be able to respond to the user’s request.

Users’ personal data is only passed on to the staff responsible for processing requests. This data may be communicated to persons outside Clavem when necessary for the processing of the user’s request. Under no circumstances will they be processed for commercial purposes.

Subscription to e-mailings

When subscribing to our electronic mailing list, the personal data communicated by the user is stored in Clavem’s contact database.

Use of cookies

Some information may be recorded automatically by means of cookies, small files saved on your computer’s hard drive during your visits. The information collected in this way is anonymous and does not allow us to identify you. Cookies cannot execute programs or place viruses on your computer. They are assigned to you individually. This website’s cookies can only be read by this website. You can delete these files at any time. You also have the right to refuse the placement of cookies by adjusting your browser settings. In both cases, this may make your browsing experience less pleasant.

Cookies for audience measurement

To measure the www.clavem.lu website audience, we use Google Analytics, for statistical purposes only. We do not use advertising cookies. The personal data collected (cookie identifier) is kept by Google Analytics for a period of 26 months.

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